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Following the collision between MSC Opera and a river vessel on 2 June, MSC Opera has remained docked in Venice at the Venice cruise terminal. During this time unspecified repairs have been performed on MSC Opera. MSC have published an update on their website as follows:-

“Following the recent incident in the Port of Venice on Sunday June 2nd, MSC Opera was required to undergo some repair works. While these works were already completed on Monday, the ship is currently still awaiting the completion of the investigation conducted by the authorities.”

As these procedures are taking a few days longer than originally expected, and we now know that the ship will not be able to depart in time for its next sailing, we have taken the difficult but necessary decision to cancel the upcoming cruise sailing from Bari on June 8th and from Venice on June 9th.”

My interpretation of the ‘completion of investigation’ point is that this is an investigation into the events of 2 June, and not a check of the repair work.

It’s worth also reporting MSC’s compensation arrangements. All passengers on both the cancelled cruises (June 1st/2nd, and June 8th/9th) will receive:

  • a full refund of their cruise fare and any pre-booked services;
  • a refund of “incurred travel expenses”;
  • a 50% discount on a future cruise to be taken before the end of 2020.

In addition, passengers on the earlier cruise could stay on board in Venice until their scheduled disembarkation date. During the “cruise”, all the ship’s facilities remained available, and all drinks – alcoholic and non-alcoholic – were complimentary. Free shuttles between the ship and St Mark’s Square, the Lido, Murano and Burano were made available. Finally, passengers who preferred to leave the cruise early were offered MSC’s support to “identify a convenient return flight or other homebound transportation as applicable”.

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