Feed on

OBC glitch resolution

We’ve achieved a resolution of the problem with the OBC. I spoke to our TA (Ideal Cruising) a week or so ago and was advised to write to them with all the details. Today, having sent the letter, I had a conversation with Jo at Ideal who was able to resolve it. Apparently P&O are sticking to their view (as expressed in the final statement) that we were entitled to just £50 each. But Jo agreed that our documentation from Ideal said £100 each, so she said that they (Ideal) would simply apply a £100 credit to my card.

I think I’ll keep giving them my business….

Leave a Reply

%d bloggers like this: